I asked him where my personal files got to? I asked him why he didnt back them up but he said he didnt think about it .So he says they are no longer accessible.But I did have alot of things already burnt to disc so I can retrieve most pics and things thru family members, from when I sent them various pics.
I found out he was 72 years old, he is getting too old to keep up with the younger computer technician mind sets.